Conflicts that may have occurred in the past and how best to deal with future issues go hand in hand with the crucial element of listening. Show how you found common ground with your employee to achieve a positive result together. If you find out what`s at stake in the problem, problem-solving, recommendation or project, you`re more likely to connect with your colleague to succeed in your disagreement. Ask questions like this: What is your real concern about the project? What bothers you about this current solution? What does it take to make it easy for you to support a solution? Are you satisfied with all aspects of my proposal? The answer to this question is not: “I have never had a conflict.” Inevitably, there are conflicts in the workplace and employers want to know that you can resolve them effectively. The best situations that can be talked about in response to this question are work-related (non-personal) conflicts. You can describe, for example. B, a time when you and a colleague differed from their approach to a task. Then explain the steps you have taken to reach an agreement. The anecdote should not end with a description of who “won,” but how you found a compromise with your colleague.
This question shows why it is so important to prepare for difficult interview questions – when you may be able to make a list of colleagues who irritate you in an instant, it is much more difficult to find a concrete example of a conflict that ended well. Remember all the projects you`ve worked on – a “conflict” doesn`t necessarily need to be heated or argued to be qualified in response to that question. It is also important to understand that your interviewer is trying to understand how you work with others to see if you are overcoming or exceeding difficult work dynamics. In your answer, do not focus on what the other person has done wrong, but on what you have done to overcome the problem, to carry out the task at hand. Whether it`s setting up meetings to hold a suspensive staff member to account, or making compromises on an issue to manage different points of view, you should demonstrate your willingness to take the initiative and your ability to work well as a team. To do that, you would start with the example response above, but you would continue to say, “For example, in my last work… And tell them about a time when you used the tactics you described to resolve a conflict.